Neutronics (NE) Ltd
Terms &
Conditions
Contact Us
Neutronics (NE) Ltd
Unit 6, North Hylton Enterprise Park
Hepworth Road, Sunderland
SR5 3JT, United Kingdom
1. WORDS AND PHRASES
In these conditions:
"CUSTOMER'S EQUIPMENT means the equipment or material
belonging to you, or for which you request us to provide the supply.
"SUPPLY" or "SUPPLIES" means the engineering services, goods and
associated supplies as set out in our quotation or other agreed
documents or discussions between us.
"We", "us" and "our" mean Neutronics (UK) Limited. "You" and
"yours" mean the person or company to which we are providing the
Supply.
2. INCORPORATION OF CONDITIONS
a) Any contract or arrangement made for supplies between you and
us shall be subject to these conditions, and in any terms you put
forward do not apply.
b) All other terms and conditions which might be implied by conduct
or a previous course of dealing or trade custom are excluded from
this contract.
c) No amendment or change shall be made to these conditions of
business except by contract in writing signed by one of our
directors.
3. QUOTATIONS/PRICES
a) Our quotation provides an indication to you of the terms on
which you may place an order, but no order from you as a result of
a quotation or otherwise shall be binding upon us unless and until
accepted or confirmed by us.
b) A quotation is made on the assumption that the specification of
work requested is reasonably capable of being provided. If this is
found in our opinion not be the case, we will advise you as soon as
reasonably practical and may offer you reconditioned or new goods
on terms to be agreed or service exchange, if available. Our prices
are based on the assumption that material you supply is of
satisfactory quality and free from defects.
c) If you give a general instruction for repairs without specifying the
particular service or replacement parts, we will be able to carry out
such repairs, modifications or service as in our opinion are
necessary to put the Customer's Equipment in good working order,
and to make an appropriate charge for the work and parts
provided.
d) Providing your order is placed within thirty days of the quotation,
the price contained in the quotation shall be fixed unless the
quotation states otherwise. If your order is not placed in that
period, then if any change should occur after that in the costs of any
materials, labour, transport or other items, including overheads
which we have to pay or incur for the performance of the contract,
then you will pay the resultant price.
e) Unless previously withdrawn, our quotation is open to
acceptance within the period stated therein and where no period is
stated within 30 days after its date. The acceptance of the quotation
must be accompanied by sufficient information to enable us to
proceed forthwith otherwise we may amend the quotation prices at
our discretion.
Due to limitations in storage facilities, we will not retain parts /
items indefinitely. We reserve the right to return or scrap parts /
items without further recourse should a response to our quotation
not be received within 60 days of the quotation date.
f) The quality, quantity and description of and any specification for
the supplies shall be those set out in our quotation (if accepted by
the you) or your order (if accepted by the us).
g) If performance and delivery are postponed at your request or by
circumstances within your control you will pay all resulting costs
and expenses we incur.
h) We will charge for all work carried out at your request, whether
explanatory or otherwise and, in particular, we reserve the right to
instruct our employees or agents to work overtime to comply with
your delivery requirements in which case we may charge you the
cost of such overtime.
i) The contract shall be conditional on you procuring an export
license required for the export of the goods from the United
Kingdom prior to the date of delivery.
4. WORK ON SITE
If the supplies are to be provided on your premises or at your
request at some other site we will need free and safe access to the
Customer's Equipment, together with proper and safe storage and
protection of all goods, tools, plant and equipment and materials
we have on site. We may also require preparatory work and
additional facilities to provide the supplies. You will observe and
comply with the latest Health and Safety at Work legislation and
obtain all necessary consents and licenses and ensure that the site
is safe and without risk to the health and safety of all persons
working there, and you will hold us harmless against all legal and
regulatory proceedings, costs and charges in respect of your failure
to do so.
5. PAYMENT
a) Unless otherwise agreed with you by us, we will issue an invoice
for the full amount due on completion of the supply. Invoices are
due for payment 30 days from the date of the invoice. All payments
will be in Pounds Sterling.
b) Unless otherwise agreed, overseas orders must be covered by a
confirmed irrevocable letter of credit drawn on a London clearing
bank prior to commencement of work.
c) If any payment is overdue, we shall be entitled without prejudice
to any other right or remedy to suspend all further deliveries on any
contract between us without notice and/or charge interest on any
amount overdue at the rate of 4% per annum above the base rate
of Lloyds TSB Bank plc, compounding monthly.
d) Goods shall remain our property until you have made full and
unconditional payment to us of all sums due.
e) Unless indicated otherwise, all sums payable under this contract
are stated exclusive of Value Added Tax (which will be charged at the
rate prevailing at the relevant tax point) and any other tax or duty
chargeable under any relevant legislation.
6. DESIGNS, DRAWINGS AND SPECIFICATIONS
a) You shall be responsible for the completeness and accuracy of
any designs, specifications and other data which you or your
employees or agents supply to us and which we use in connection
with the Supply, even if we examine, inspect or comment upon
them. You will hold us harmless against any liability to a third party
which we may incur as a result of carrying out the Supply in
accordance with your instructions or designs, specifications or other
data.
b) You will respect the confidentiality and ownership of any
copyright, design right or other intellectual property rights in any
technical information, know-how, drawings, specifications or any
other documents disclosed by us under this contract.
c) All recommendations and advice given without charge, whilst
given in good faith and with due care, are given without
responsibility on our part.
7. DESCRIPTION OF GOODS
a) The descriptions and illustrations contained in the our literature
and price lists and other advertising material are intended merely to
represent the supplies described and do not form part of the
contract.
b) Performance figures provided by the us are not warranted nor
guaranteed to be accurate and the you assume responsibility for
the capacity, performance and properties of the supplies as being
sufficient and suitable for your purpose.
8. WARRANTY
a) We undertake to use reasonable skill and care in carrying out the
work and to use materials and supply goods which are of suitable
quality and free from defects.
b) Unless otherwise agreed, we will rectify defective work and/or
replace defective goods and materials notified to us within 24
months of delivery of goods or completion of the work. Liability for
defective work and/or defective goods or materials is limited to the
invoice value thereof and is conditional on the defect in materials or
workmanship arising under condition of normal and proper use and
maintenance (fair wear and tear excepted). We will have no
responsibility for other loss or damage, including (without
limitation) loss of profit or production, except as required by law.
c) Unless we have arranged or agreed to do so, you will accept full
responsibility for installing, examining and testing the goods or
Customer's Equipment on which we have worked as soon as it is
delivered and we shall not be responsible for any damage, loss or
cost incurred by you due to your failure to properly install or delay
in testing the goods or Customer's Equipment or in notifying us of
any defect.
d) In the case of equipment, or parts of our manufacture, our
responsibility shall be limited to passing on to you the benefit of any
guarantee or warranty to us by the manufacturer of such
equipment or part.
e) If the supplies from us are new and not of our manufacture, the
following provisions shall have effect
i) These conditions and the delivery of the supplies shall be subject
to any terms and conditions which the manufacturer may from time
to time lawfully attach to the supplies or the re-sale of such supplies
by us and we shall not be liable for any failure to deliver the
supplies occasioned by our inability to obtain them from the
manufacturer or by our compliance with such terms or conditions.
ii) We undertake that we will ensure that any pre-delivery work
specified by the manufacturer is performed and that we will use our
best endeavours to obtain for you, from the manufacturer, the
benefit of any warranty or guarantee given by them to us or to you
in respect of the supplies.
f) In the absence of any special arrangements to the contrary, it is
your responsibility to ensure that the Supplies ordered are sufficient
and suitable for your purposes.
g) You accept that any other warranties and conditions implied by
common law or statute are excluded to the extent permitted by law.
9. DELIVERY
a) Although we will endeavour to provide the Supplies within the
time specified, no liability can be accepted for delays in the delivery
for whatsoever reason specifically agreed in writing.
b) A charge will be made for additional tests or trial runs carried out
at your request. Test certificates will be provided if required.
c) Unless otherwise agreed, Supplies are provided "ex-works"
without packaging and you are responsible for transportation. We
will, at your request and expense, arrange carriage and insure the
goods or Customer's Equipment against normal transit risks. In the
event of loss or damage in transit our responsibility shall be limited
to the passing on of the benefit of insurance. We and the carriers
must be notified of such damage or loss within seven days of
delivery. It is your responsibility to examine the goods or
Customer's Equipment immediately on receipt.
d) Unless otherwise agreed, the loading or unloading of goods or
Customer's Equipment on collection or delivery shall be arranged by
you and performed at your sole expense and risk.
e) If goods or Customer's Equipment are to be sent abroad, you will
be responsible for obtaining any import license required for the
country to which such equipment is to be dispatched.
10. FAILURE TO TAKE DELIVERY
a) If you fail to take delivery in accordance with these conditions, the
following provisions shall apply.
b) Delivery of any consignment shall be deemed to take place-when
the supply comprised therein are despatched or collected from our
works. In all cases where we have not undertaken to arrange for
carriage or transport of the supplies from our works you shall
collect the supplies from the our works within seven days of receipt
of notice from us that the supplies are ready for collection, and if
you fail or neglect to take delivery at our works of the supplies
within that time, we may, as agent for you, but without surrendering
its lien or right of resale as an unpaid seller, arrange for the supplies
to be stored at our works or elsewhere, and you will pay and
indemnify us against all storage charges, insurance and other costs,
expenses and charges arising from your failure or neglect.
c) You will bear the risk of any loss of or damage to the supplies
after expiry of the time for their collection.
d) We may immediately or at any time after expiry of the time for
collection of the supplies, treat the contract as repudiated by your
breach and make such arrangements as we think appropriate for
the disposal of the goods.
e) You will in any case be liable and compensate us for any losses
and costs incurred by, us as a result of your breach or the
'termination of the contract.
11. LIMITATION OF LIABILITY
a) We accept that we are liable for any death or personal injury
resulting from our negligence or the negligence of our employees or
agents acting in the course of their employment. In relation to
defects in goods sold by us, we may also be liable under the
Consumer Protection Act 1987 or equivalent legislation, but only to
the extent that such liability cannot lawfully be excluded.
b) Apart from our contract to rectify any defects or errors in the
Supply and to replace or repair the Customer's Equipment or goods
where there is loss or damage to goods in transit as set out above.
i) Our maximum liability to you for loss or damage, either under
this contract or arising from any act or omission, including
negligence, will not exceed the total paid by you under this contract,
or such higher sum as a court may specify as reasonable up to a
limit or £100,000 and
ii) We will not be liable to you under any circumstances for any
other loss including loss of profits or loss of production or any
indirect or consequential losses.
c) We disclaim any responsibility for failure due to defects or
material you supply. Whilst proper care is taken with your material,
no liability whatsoever can be accepted in respect of material
supplied to us, should it be accidentally spoiled, other than that we
agree to re-work replacement material supplied by you free-of-
charge.
d) Whilst proper care is taken with Customer's Equipment and free
issue parts, our liability in the event of accidental damage or loss
thereto whilst at our works or in transit in our vehicles is limited to
£10,000. We are not liable for any cause of loss or damage outside
our reasonable control.
e) The limitations and exclusions in these conditions apply to any
claim, whether in contract, tort (including negligence), breach or any
statutory duty or implied term or claim.
f) The limitations and exclusions in these conditions reflect the value
of this contract to us and are considered to be reasonable. If you
require us to accept greater liability we may be prepared to do so
subject to contract of an additional charge to reflect the increased
risk and cost of insurance to us.
12. UNFORESEEN EVENTS
We will not be liable to you for any failure to perform our
obligations under this contract where that failure results from any
cause outside our reasonable control, including but not limited to
natural occurrences, disruption of power supplies, the actions of
third parties or industrial action, or from government advice against
travel to the site.
13. TERMINATION OF THIS CONTRACT
a) We may bring this contract to an end if you fail to comply with
your obligations under this contract, within seven days of having
been notified by us of the relevant failure. We may also bring this
contract to an end immediately if you are the subject of a petition
for a bankruptcy order, or you become insolvent or enter into any
composition, scheme or arrangement with your creditors. If you are
a corporation or other legal person, we may bring this contract to
an end immediately if a receiver (including an administrative
receiver) is appointed over any of your assets or an application is
made to appoint an administrator for you. If you are in partnership,
we may bring this contract to an end immediately if the partnership
is dissolved. We may also terminate this contract if any proceedings
relating to your insolvency are commenced in any country.
b) If the contract ends for any reason, we will be entitled to remove
all of our equipment from your premises or from site. You will
remain liable to for any sums which you have not paid, for all
Supplies provided up to the date of termination and for any other
breaches of contract.
14. DISPUTES
a) Any disputes which we cannot settle amicably relating to the
nature or quality of the Supply will be referred to an expert to be
agreed.
b) The written report of the expert will, as between you and us, be
conclusive evidence of all matters of fact and all matters of opinion
set out in the report and the charges of the expert shall be borne
and paid by the expert may direct.
c) Any other dispute (except action to secure payment which we
may at our option pursue in the courts local to you) will be
determined by reference to the Courts of England and you
irrevocably submit to the exclusive jurisdiction of such courts.
15. GENERAL
a) You will not assign your rights under this contract without our
express written approval. We may sub-contract the provision of
certain of the Supplies at our discretion. No third party shall acquire
any rights under this contract except as specifically stated in these
conditions.
b) Any express or implied waiver by us of any failure by you to
perform your obligations under this contract will not prevent the
subsequent enforcement of those obligations. Similarly, any waiver
we give will not be taken as a waiver of any subsequent failure by
you to perform that or any other obligation.
c) This contract constitutes the entire agreement between us
relating to the Supply and overrides any prior correspondence or
statements relating to the Supply (including any statements or
representations in any advertisements or literature produced by us
relating to the Supply).
d) If any provision of this contract is ruled to be invalid for any
reason, that invalidity will not affect the rest of this contract which
will remain valid and enforceable in all respects.
e) This contract is governed by English law.
Last updated November 2012